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Voyageur programme

Our Voyageur loyalty programme is free and open to everyone. It comes with a selection of personalized services: a loyalty card to hold your electronic ticket; full, up-to-the-minute information on your journey; discounts on your favourite destination, and more. It’s easy—and you can benefit whether you travel a little or a lot.

Request your free card (in French)


Making
travel easy

The way you travel is unique to you—so your benefits are, too. With a Voyageur card, you qualify automatically for our e-ticket service, so there’s no need to collect your ticket, print it or punch it. Simply present your card plus any additional documentation entitling you to a discount on board your train.

When you become a Voyageur member, you’ll receive a personal card with a unique number. Use this number when you book SNCF tickets and our SNCF Direct app will send you all the information you need for your journey—immediately. That includes your seat number, departure platform and updates on any disruptions, all in real time. You can also check full details of your journey on the Voyageur Programme website.


Special
discounts
just for you

As a Voyageur member, you qualify for special fares and offers designed with you in mind. Do you take the same journey often? Indicate your favourite destination in your personal profile, and you’ll receive email alerts about special deals to get you there.

The more you travel, the more benefits you’ll enjoy. After five return journeys, you’ll qualify for a 10% discount on the journey of your choice—in addition to any discounts linked to your SNCF travel pass or railcard.

And be sure to check our preferred rates on SNCF services, including on-board catering and door-to-door baggage delivery, plus special deals from our partners—train+car rentals with Avis and train+hotel combos.


Voyageur
and Grand Voyageur

Your Voyageur programme offers four benefit levels:

  • Voyageur
  • Grand Voyageur
  • Grand Voyageur Plus
  • Grand Voyageur Le Club

As you travel more often and make more purchases, you can upgrade your membership to enjoy more benefits. And because your journeys are automatically recorded, it’s easy to keep track: complete 20 journeys in less than a year from your initial membership date and you’ll automatically be upgraded to Grand Voyageur.

With any Grand Voyageur card, you benefit from:

  • access to special Pro and Grand Voyageur ticket windows for immediate departures
  • preferred contacts, including your own online space and a special telephone
  • a whole catalogue of bonuses, including tickets
  • other services to make your trip easier and more comfortable

Terms & conditions

Voyageur programme members must have a valid email address to access benefits over the internet. Participation in the Voyageur programme is limited to natural persons over age 12.

Journeys must be made by the loyalty cardholder and can only be recorded if you present your card when you buy your SNCF ticket. Benefits accrue for SNCF journeys in France (not including TER, Transilien, iDTGV and Ouigo) priced at more than €9 or the Forfait fare, and for selected international journeys.

Cardholder travel records are updated as follows:

  • for train tickets purchased without a reservation—7 days after date of purchase
  • for train tickets purchased with a reservation—7 days after your return for return journeys, and 7 days after the date of your trip for one-way journeys
  • whenever records show 10 or 20 journeys in the 12 months following qualification for a benefit level. In this case, you will automatically receive a benefit code* valid two months from the date it is mailed. The journey counter is reset to zero once a year, on the date you reached your current benefit level.

e-Ticket service is available for a selection of destinations and is subject to the terms and conditions of use for the Voyageur Programme (in French).

Your e-ticket is an electronic ticket stored in SNCF’s IT system in accordance with current general terms and conditions of sale. Your card contains a code that allows you to access your e-ticket.

Voyageur Programme General Terms & Conditions
 
*Benefits apply exclusively to purchase of SNCF train tickets in France (excluding Prem’s, iDTGV, TER, Transilien and Ouigo) at Loisir fares (Tarif Normal, reduced Loisir, Loisir Week-end and group fares) and Pro fares (TGV Pro, Intercités Pro, Fréquence and group fares); and to purchase of tickets with any SNCF travel pass (Enfant+, 12-25/Youth, Escapades/Weekend, Senior/Senior+).


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