- Tickets & train status
- Passenger services
- Trains & coaches
- Fares & cards
- Customer relations
Our stations, trains and passenger information systems are designed to accommodate every type of disability, and we’ve created special assistance services that make it easier for everyone to get around in stations and on trains. Travel for everyone means delivering services that are right for you, no matter what your circumstances.
Consult the SNCF Accessibility site (in French)
Download the SNCF Reduced Mobility Guide (in French)
To help plan and simplify your journey, we offer special assistance services just for you.
*Available 07.00-22.00. From outside France, dial +33(0) 890 640 650 and press 2 (€0.11/min incl. tax, plus any fees charged by your service provider). Or send an SMS to +33(0) 610 640 650 (no surcharge).
A range of special equipment makes our stations accessible—making it easier for you to reach our stations and move through them.
We do everything we can to make your journey as pleasant and comfortable as possible.