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Choose Pro 2de or 1re tickets for business travel, and enjoy a range of exclusive services. With Pro Flexi, Pro Mobile, Pro Express and Pro Contact, available for trips on TGV and Intercités trains requiring booking, you can exchange or cancel your tickets even after your train has departed, organise your journey right from your mobile, and save valuable time. And when you travel first class on a Pro 1re ticket, you'll enjoy additional services that make your journey even more pleasant and convenient.
When your business calendar is unpredictable, you need bookings that can be changed quickly and easily.
Pro Flexi makes it easy to change your booking when an appointment is cancelled or a meeting runs over.
And you’ve got plenty of options for exchanges and refunds. With Pro Flexi, you can:
(1) You pay €0.40 per minute including tax, plus any fees charged by your service provider.
(2) Our complimentary TGV Pro app is offered exclusively to clients with TGV Pro e-tickets. Available for iPhone, Android and Windows Phone.
(3) Pro ticket exchanges are subject to the after-sale terms & conditions for Pro fares on TGV and Intercités trains. The conductor will allow you on board if you have exchanged your ticket before departure and unless safety considerations require him to refuse. You are not guaranteed a seat.
Need to make an exchange or access information about your journey?
With our Pro Mobile programme, you can do it all from your smartphone. Our complimentary TGV Pro app and TGV Pro mobile website are designed to meet the needs of business travellers.
Download the complimentary TGV Pro app(1) to:
And with our tgv-pro.mobi site, you can easily cancel your TGV Pro e-ticket or exchange it for an identically priced ticket from any computer or telephone with an Internet connection.
(1) The TGV Pro app is complimentary and available for iPhone, Android and Windows Phone.
(2) Service available for iPhone, Android and Windows Phone. Also available to clients who do not participate in our Voyageur loyalty programme for select destinations. M-tickets are personal and non-transferrable: you may be asked to provide identification when your ticket is checked.
Is your schedule so busy that you often get to the station at the last minute? With our Pro Express resources, you'll always be first—even if you're the last to arrive.
Even before you board, your Pro 2de or 1re ticket saves you time by giving you access to:
If you have a Pro e-ticket and need to file a claim under our Garantie Ponctualité, simply contact customer service, and a dedicated team of advisers will step in via e-mail within 48 hours*. Complete the form on line or from your TGV Pro app (choose Help & Contact, then Pro Contact).
Want to wait for your train in comfort, dine in your seat, or work in peace and quiet during your journey? Or have a taxi waiting for you at your destination? With a TGV Pro 1re ticket, you can make your journey more pleasant and convenient by taking advantage of all of these services.
Your Pro 1re TGV or Intercités ticket opens the door to our SNCF Grand Voyageur lounges and all the services they offer. Exchange your ticket at the counter, borrow a charger for your mobile, leaf through the day’s newspapers and magazines, use a fax or photocopier, surf the web with our complimentary WiFi, get a drink at the water fountain, or enjoy a hot or cold beverage for just €0.50. To enter the lounge, simply present your Pro 1re ticket—and you can even bring a guest.
You’ll find SNCF Grand Voyageur lounges in these stations: Bordeaux St-Jean, Lille Europe, Lille Flandres, Lyon Part-Dieu, Marseille St-Charles, Nantes, Paris Montparnasse, Paris Lyon, Rennes and Strasbourg.
Travel in peace and quiet with Espace Pro Première*, a 1st class coach exclusively for business travellers. You’ll enjoy extras including snacks and cold drinks, plus complimentary copies of Challenges, Le Point, Elle, L’Express, Paris Match and Le Nouvel Observateur, offered to you in your seat.
And there’s no extra charge: when you book your Pro 1re TGV ticket, you’re automatically assigned to a seat in the Espace Pro Première coach if space is available.
*Service available Monday through Friday
If you’re travelling on a Pro 1re TGV ticket, the conductor will book a taxi for you, free of charge, and it will be waiting for you at the station: you pay your fare and any pick-up fees directly to your driver.
You can also make a taxi or chauffeured car reservation directly in your TGV Pro app by choosing the iDCAB service.
Our Pro Première iDCAB service is available on trains from Paris to Bordeaux, Lille, Lyon, Marseille, Montpellier, Nantes, Rennes and Strasbourg, and on trains to Paris from Arras, Clermont-Ferrand, Limoges and Nice.