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Book, buy and exchange tickets. Tell us what type of ticket and delivery method you prefer. We’ve got the solutions you need for fast, easy travel.
From inside France, dial 3635 any day of the week between 07.00 and 22.00. (You pay €0.40 per minute including tax, plus any fees charged by your service provider.) Outside France, dial +33 8 92 35 35 35.
Need to buy or book tickets? Easy. You can get SNCF tickets:
We also offer services that allow you to:
Choose the ticket that’s right for you.
Paperless ticket: an electronic ticket that you can print or download to your mobile or tablet. The type of ticket you receive will depend on your carrier.
IATA ticket: a paper ticket that you must stamp before you board your train. Available via the Internet and from self-service machines in SNCF stations and sales offices. Or call 3635 (+33 8 92 35 35 35 outside France). If you choose the home delivery option, your ticket should arrive in two to four business days.
* E-tickets are not available for all journeys. To learn more, visit an SNCF station or sales office, or go to voyages-SNCF.com.
** Please see terms & conditions for each ticket type, available at SNCF stations and sales offices and on the website for each carrier.
Want to receive paper tickets at your home address? If you’re located in continental France*, choose home delivery, and your tickets will be delivered free of charge in two to four business days.
*Does not include French overseas departments and territories
Having a problem? Visit our After Sales Service page and choose Track Your Ticket
Need to change your travel date or your destination? Depending on the train and fare you choose, you may be able to exchange or cancel your ticket or get a refund. Ask for details when you book.
You’ll find full information on train departures and arrivals on the Internet, but you can also use your landline, our mobile app, or our CD-ROM. And of course departures and arrivals are displayed in our stations. In every case, you’ll get real-time rail traffic updates, plus any changes in our train timetables.