- Tickets & train status
- Services
- Trains & coaches
- Railcards & special deals
- Any questions?
Tickets &
bookings
Book a seat, buy or exchange a ticket, and choose your ticket type and delivery mode. We’ve designed a range of services and options to help plan your trip and find the solution that’s right for you.
Book a ticket
Internet
Go to TGV Europe
Telephone
Call 36 35 from 7.00-22.00, 7/7 (€0.34/minute incl. tax, plus any fees charged by your service provider).
From outside France, call +33 892 35 35 35
Mobile
Go to voyages-sncf.mobi or use the Voyages-sncf.com app (in French)
Stations
Use your bank or credit card to buy and collect tickets at our ticket windows and self-service ticketing machines.
SNCF sales offices and authorized travel agencies
Our ticket agents and advisors are at your service.
Find the closest SNCF sales office (in French)
Where and how to book
Buy a ticket and book your seat via:
- Internet
- telephone
- ticket windows and ticketing machines at our stations
- SNCF sales offices
- authorized travel agencies
Other services:
- reserve an option on a TGV ticket; you can confirm and pay later
- select your seat
Ticket types
Choose the best option for you: Internet, telephone or post.
- E-ticket: Book, pay and print your e-Ticket confirmation when and where you like.
- M-ticket: With an m-ticket, your ticket is sent to your Smartphone. Like printed tickets, it contains a 2D code. When you board your train, show your mobile screen to the conductor for a scan.
- Home delivery: You’ll get your ticket at the address of your choice 48 hours after you book.
- Voyageur cards: When you join SNCF’s loyalty programme, your membership card is your ticket. It’s as easy as that.
Links
Changes & reimbursements
What if you have to change your travel date or destination? Depending on your train and ticket type, you may, under certain conditions, be able to change or cancel your ticket and get a refund. Ask for details when you book.
Train status
You’ll find full information on departure and arrival times on the internet. But you can also use your phone or our mobile app, check our CD-ROM—or simply stop in at a station. You’ll get real-time updates on train status across our network, plus any changes in the timetable.
Links
Telephone
Call 36 35, from 7.00-22.00, 7/7, (€0.34/minute incl. tax, plus any fees charged by your service provider).
From outside France, call +33 892 35 35 35
Mobile
Go to sncf.mobi (in French) or, from your smartphone, visit infolignes.com or voyages-sncf.com
Stations
Our staff are on hand to inform you of all changes in timetables.
When normal service is disrupted on the Transilien network serving Greater Paris, updated timetables are also distributed in local stations.
CD-ROM
You can buy a CD-ROM with complete timetable and passenger information at Relay newsstands in large stations and at the “La vie du Rail” sales office (19, rue de Milan, 75008 Paris).
You can purchase a mail-order copy at
doc.horaires@sncf.fr
Links
Telephone
Call the Express Pro line by entering 36 35 and saying “Pro” (€0.34/minute incl. tax, plus any fees charged by your service provider).
From outside France, call +33 892 35 35 35.
Mobile
Go to the TGV Pro mobi site (in French) (reserved for passengers with a first-class Pro e-ticket).
At stations and SNCF sales offices
Go to the station or SNCF sales office on your day of departure.
Find the SNCF sales office nearest you (in French)
Focus Pro
Flexibility
Do your business trips change at the last-minute? For travel on high-speed TGV trains and most daytime Intercité trains requiring reservations, a Pro ticket allows you to switch trains on your day of departure and take any other train that day, even if it’s full.
*This service is not available for certain daytime Intercités trains requiring reservations.