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Tickets &
bookings

Book a seat, buy or exchange a ticket, and choose your ticket type and delivery mode. We’ve designed a range of services and options to help plan your trip and find the solution that’s right for you.


Book a ticket

Internet

Go to TGV Europe

Telephone

Call 36 35 from 7.00-22.00, 7/7 (€0.34/minute incl. tax, plus any fees charged by your service provider).
From outside France, call +33 892 35 35 35

Mobile

Go to voyages-sncf.mobi or use the Voyages-sncf.com app (in French)

Stations

Use your bank or credit card to buy and collect tickets at our ticket windows and self-service ticketing machines.

SNCF sales offices and authorized travel agencies

Our ticket agents and advisors are at your service.
Find the closest SNCF sales office (in French)
 

Where and how to book

Buy a ticket and book your seat via:

  • Internet
  • telephone
  • ticket windows and ticketing machines at our stations
  • SNCF sales offices
  • authorized travel agencies

Other services:

  • reserve an option on a TGV ticket; you can confirm and pay later
  • select your seat

Ticket types

Choose the best option for you: Internet, telephone or post.

  • E-ticket: Book, pay and print your e-Ticket confirmation when and where you like.
  • M-ticket: We send your ticket directly to your smartphone. Like printed tickets, it contains a QR code.
  • Home delivery: You’ll get your ticket at the address of your choice 48 hours after you book.
  • Voyageur cards: When you join SNCF’s loyalty programme, your membership card is your ticket. It’s as easy as that.

M-Ticket

To display your ticket directly on your mobile screen, opt for an M-Ticket. They’re available for any journey where E-Tickets are offered (TGV, Intercité and TER connections).

How it works:

  • Download one of the four mobile apps offering M-Tickets—Voyages-sncf.com, TGV Pro, SNCF Direct et Passbook
  • Use the app to buy your M-Ticket
  • Display your ticket’s barcode on your mobile screen
  • Show your barcode to the conductor, who will scan it

Is your smartphone on the blink? Don’t worry, you can always simply print out your E-Ticket, using the confirmation sent to your email account. If you’re a member of the Voyageurs programme, you’re ineligible for M-Tickets since your ticket is already on your ticketless card.


Changes & reimbursements

What if you have to change your travel date or destination? Depending on your train and ticket type, you may, under certain conditions, be able to change or cancel your ticket and get a refund. Ask for details when you book.


Train status

You’ll find full information on departure and arrival times on the internet. But you can also use your phone or our mobile app, check our CD-ROM—or simply stop in at a station. You’ll get real-time updates on train status  across our network, plus any changes in the timetable.


Focus Pro

Flexibility

Do your business trips change at the last-minute? For travel on high-speed TGV trains and most daytime Intercité trains requiring reservations, a Pro ticket allows you to switch trains on your day of departure and take any other train that day, even if it’s full.

*This service is not available for certain daytime Intercités trains requiring reservations.