- Tickets & train status
- Passenger services
- Getting there
- Fares & cards
- Customer relations
When you visit SNCF.com, cookies are downloaded to your computer, mobile phone or tablet. They make our site more effective and easier for you to use. Learn more about how cookies work and how you can use current options to adjust them.
Cookies are small files created when you visit a website. What do they do? At SNCF.com they save your details, identify you, and allow you to manage your travel online and receive special offers tailored to your personal profile. They help us to better understand you and your needs, and improve your user experience.
When you visit SNCF.com, cookies are downloaded to your computer, mobile or tablet. They allow you to browse more easily, and they help us deliver optimized, customized services and content to you. SNCF.com does not collect user-specific information.
These are required for access and browsing, allowing you to move smoothly and easily from one page to the next. If you disable them, SNCF.com may not operate properly.
|Openam||Identifies users when they log in to the site.|
These collect data: they help us understand how you use our site, and let us analyse, improve and customize SNCF.com for you. Performance cookies do not allow personal identification of the user.
|Google Analytics||Counts you as a unique visitor.|
|SNCF-Desktop||Tracks whether user has navigated between mobile version and website.|
|Smartbanner||Tracks whether user has closed the navigation banner to the desktop or mobile version.|
|Accept banner||Tracks whether a user has closed the “accept cookies” banner.|
|Poll||Tracks whether a visitor uses the POPin survey form opened on their first visit to the site.|
These save your choices and preferences so that we can offer customized browsing, with relevant content and a better user experience.
These are cookies recorded by other companies and hosted on the interface. At SNCF.com, such companies can be SNCF Group partners. They are used for marketing, displays, and targeted/customized advertising.
SNCF.com does not control data collected by third parties, which act on their own account.
|Google Analytics||Gives insights into site use, effectiveness and users so that functionality can be improved.|
|Usabilla||Collects users’ opinions of our tools so that we can improve them.|
You can opt to disable these cookies at any time, or to be informed each time SNCF.com stores cookies on your computer. You can enable (accept) or disable (refuse) cookies on a case-by-case basis.
If your browser is programmed to disable cookies, you will be unable to access some functions of the SNCF.com website.
Learn how to disable cookies for your internet browser.
Open Firefox and select “Preferences” from the pull-down menu. When the window opens, click on “Privacy”, then “Display cookies”. Select cookies from SNCF and delete them.
Open Safari and select “Preferences” from the pull-down menu. Go to the “Privacy” tab, then click on “Remove All” data from websites.
In the Chrome pull-down menu, select “Parameters”. At the bottom of the page, click on “Display advance parameters”. Under “Privacy”, select “Content parameters” and then select your preferred option for “Cookies”.