1. General Conditions governing Use of the Site and the Services Offered

- Use of the site implies full and unconditional acceptance of the general conditions set forth below. These conditions may be amended or augmented at any time, thus users of site sncf.com are advised to check them regularly.

- The site is normally accessible to the users at any time. The SNCF may, however, decide to interrupt access to carry out technical maintenance, in which case the SNCF will endeavour to inform users in advance of the date and time of any such maintenance work.

- The site sncf.com site is updated regularly by the SNCF. Similarly, legal mentions may be amended at any time; they are binding on the user, who is therefore advised to check them as often as possible.

2. Overview of the Site

- The sncf.com site is the property of the Société Nationale des Chemins de fer Français (SNCF), Paris Companies Register no. B.552.049.447, Head Office address 34 rue du Commandant Mouchotte, 75014 Paris.

- The data provider for the website is the SNCF Communications Department, 34 rue du Commandant Mouchotte, 75699 Paris Cedex 14 - Tel: +33 (0)1 53 25 31 19.

- The site was designed and created by G2 Paris, a specialist communication agency, 63 bis rue de Sèvres, 92514 Boulogne Billancourt.

- The SNCF Information Systems and Telecommunications Department is responsible for maintenance of the site.

- The Publications Manager is Bernard Emsellem, except for the Human Resources, François Nogué, and Suppliers, Bernard Claro, SNCF Purchasing Department, 29 rue Waldeck Rousseau 69476 LYON Cedex 06 France.

3. The Services Provided

- The purpose of the site is to provide information and assistance regarding all of the SNCF Group’s activities, products and services.

- It is the SNCF’’s constant endeavour to ensure that the information provided is as accurate as possible. However, the SNCF may not be held liable for any omissions, inaccuracies or deficiencies in updates, whether of its own doing or of that of partner third parties providing the information concerned.

- All the prices indicated on the site are given as a guide and are subject to change. Please consult the SNCF commercial site, www.voyages-sncf.com (new window). Please note that the information given on the site is not exhaustive and is subject to any amendments that may have been introduced since it was put online.

4. Contractual Limitations on Technical Data

- The minimum configuration minimum required for access to website www.sncf.com is as follows:

Screen: 1024 x 768 minimum

Browsers: IE 6, IE 7, Safari 2, Firefox 2, Mozilla Firefox, Konqueror

The site uses Flash 9 technology.

- The user of the site agrees to access the site using equipment that is compliant with the configuration requirements indicated above and virus-free.

5. Intellectual Property.

- The name SNCF is a trademark duly registered by the SNCF. The SNCF logo is also protected as a semi-figurative trademark.

- The SNCF owns the intellectual property rights or holds the right of use of all the items accessible on the site, more particularly texts, images, graphics, icons, sounds and software. Copyright of images used on this site : Bernard Lachaud – Eric Bernard – Gil Lefauconnier - Jean-Jacques d’Angelo - Jean-Marc Fabbro – Michel Urtado - Patrick Leveque - Philippe Fraysseix - Sylvain Cambon - Véronique Boyens - Raphaël Dautigny - Christophe Recoura - Olivier Thomas - Philip Plisson - Alexandre Velasco - Besix -Tristan Chapuis – Jean- Philippe Mesguen – Vila - Contextes - Thomas Brodin - Claude Biarotte - Jacques Graf - Jaime Castellanos - Fabrizio de Andreis – Drossard - Christophe Gruner - Christophe Decours - Dominique Paris - Agence Rapho/Gérard Uféras, Alstom, iDTGV - TBWA\Paris - Getty image - Label factory - La vie du rail - Roger Violet - Corbis Graphica - Publicis Consultants Net Intelligenz/Carré Noir - Sébastien Godefroy

- Any reproduction, representation, amendment, publication or adaptation in whole or in part of the items on the site is forbidden without the prior consent in writing of the SNCF.

- Any unauthorised use of the site or of any of the items it contains shall be deemed to constitute an infringement and subject to legal proceedings under the provisions of articles L.335-2 and following of the French Intellectual Property Code.

6. Limits of Liability.

- The SNCF shall not be held liable for direct and indirect damaged caused to the user’s equipment when accessing website sncf.com, and resulting either from the use of equipment not compliant with the specifications indicated in Point 4, or from the appearance of a bug or an incompatibility.

- Neither shall the SNCF be held liable for indirect damage (such as, for example, the loss of a market or of an opportunity) following use of the aforementioned site, sncf.com.

- Interactive spaces (enabling the user to ask questions in the “Ask your question” space) are provided to assist the user. The SNCF reserves the right to delete without prior notice any item in this space which contravenes current French legislation, more particularly the provisions of the Data Protection Act. Should the case arise, the SNCF may invoke the civil and/or criminal liability of the user, notably in the case of messages of a racist, injurious, defamatory or pornographic nature, irrespective of the medium used (text, photograph, etc.).

7. Personal Data.

- The processing of data of a personal nature with data collected on the sncf.com site has been registered with the CNIL (the French National Freedom of Information Commission), under receipt no. 1253753.

- Such data are processed by the SNCF Communications Department, and the purpose of the site is to enable contact with the internauts on various subjects by means of the interactive spaces for discussions, chats, competition games, newsletters, and answers to their questions. The SNCF may use the data gathered, if necessary, for the purposes of professional communications.

- Data collected on the site are intended for SNCF Communications.

- Lastly, the users’ attention is drawn to the fact that, under certain circumstances, the SNCF may be obliged, by reason of legal or fiscal procedures, to communicate information in its possession to the relevant authorities and that its liability may not be invoked in this regard.

- Some of the information requested, marked with an asterisk, is required in order to process user requests. Other information, which the user is not obliged to provide, is requested in order to get to know the users better and thus improve the quality of the service they receive. Should you fail to provided any of the mandatory information requested, the SNCF will be unable to give you the information you require.

- Under the provisions of articles 38 and following of Act no. 78-17 of 6 January 1978 (the Freedom of Information Act), any user has the right to access, rectify or challenge any personal data concerning him or her; to do this, s/he is required to formulate his or her request, in writing and duly signed, together with a copy of a signed proof of identity, and specifying the address to which the reply is to be sent.

- The request must be sent by post to the following address: Direction de la Communication de la SNCF, Pôle Communication Multimédia, 34 rue du Commandant Mouchotte, 75699 Paris Cedex 14.

- The databases are protected by the provisions of the Act of 1 July 1998 transposing Directive 96/9 of 11 March 1996 governing the legal protection of databases

8. Hypertext Links and Cookies.

- The insertion of hypertext links in any part of site sncf.com is forbidden without the prior written consent of the SNCF.

- This site contains a certain number of hypertext links to other sites, inserted with the approval of the SNCF. However, since the SNCF is not able to check the content of the sites visited in this way, it shall accept no liability in this regard.

Browsing site sncf.com may cause cookies to be installed in the user’s computer. A cookie is a small file which cannot be used to identify the user but which records information concerning the browsing by a computer on a site. The purpose of the data obtained in this way is to facilitate subsequent browsing of the site and also enable various measures of frequentation.

- Denying the installation of a cookie may make it impossible to access certain services. However, the user may configure his or her computer as follows to deny cookie installation:

With Internet Explorer: the Tool/Internet Options tab. Click on Confidentiality and select Block all Cookies. Click on OK to confirm

With Netscape: the Edit/Preferences tab. Click on Advances and select Deactivate Cookies. Click on OK to confirm

9. Applicable Law and Competent Jurisdiction.

- Any dispute having to do with use of site sncf.com is governed by French law shall be referred exclusively to the courts of Paris.