Values and principles

SNCF’s Ethics and Deontology Division strengthens and promotes ethical principles throughout the Group.

Our ethical charter

As we address the primary challenges facing SNCF and our subsidiaries, we are reaffirming and strengthening our commitment to ethical principles—an essential component of success in fulfilling our mission and meeting our goals.

Download our ethical charter (PDF, French, 6.67 MB)

Our ethical values

Our ethical charter lays out the five core values that underpin relationships between teams within SNCF Group, as well as our relationships with customers, suppliers and partners:

  • integrity
    Being honest with ourselves and others, staying impartial, and not sacrificing the general interest to personal interests
  • responsibility
    Accepting the consequences of our actions, anticipating and managing them, taking responsibility for them and cultivating dialogue with those who are affected by them
  • respect for people
    Ensuring good working conditions, safety and dignity for all, with kindness, consideration and thoughtfulness
  • trust
    Build relationships founded on sincere, honest professional relations, act in good faith, and honour our commitments
  • courage
    Face difficulties head-on and take the right action without haste but with determination and strength of character

Our principles of ethical action

Concretely, these values take the form of dos and don’ts that shape our actions and behaviours day to day. Key principles include:

  • protecting our human capital
  • preventing and fighting corruption and influence-peddling
  • fighting fraud
  • obeying competition law
  • avoiding conflicts of interest
  • protecting confidential information and personal data
  • using and managing SNCF assets with discipline and integrity
  • shrinking our environmental footprint
  • being a responsible, caring corporate citizen
  • ensuring that our service providers, suppliers and partners apply equivalent ethical standards
  • shouldering the special responsibilities that come with a public service mission in France—secularism, religious neutrality and equal treatment—and the special duties of fair dealing and discretion

Key questions for employees

Difficult work situations aren’t always easy to resolve. Whenever our employees face an ethical issue, they’re required to consider SNCF’s code of conduct and ethics guide, as well as the rules of conduct for their own profession. They must weigh these principles in light of four questions:

  • is my decision in the company’s interest?
  • is my decision consistent with the company’s values and/or the values of my profession?
  • does my decision comply with the law?
  • am I willing to take full responsibility for my decision with my colleagues and co-workers, with my management, third parties and anyone else?

Touchstones

Code of conduct

The legal basis for the guidelines SNCF personnel are required to follow is an internal document entitled Principles of conduct: Requirements for employees.

Deontology

Deontology is defined as the set of rules and obligations that govern the practice of a specific profession.

Contact the Ethics and Deontology Division

E-mail: ligneethique@sncf.fr