Photo credit (banner): SNCF

Staying safe with Vigi-express

With our Vigi-express alert system, you can help us keep the French rail network running smoothly. Use the on-line form to report any situation that could affect rail safety.

Access the form (in French)

Notice something in the rail network that doesn’t seem quite right? Have doubts about something? Use our Vigi-express alert system to let us know. It’s easy to access our reporting form from the link above, and you can even attach a photo to help us identify the problem.

Everyone’s business

Rail safety is everyone’s business. With our Vigi-express alert system, passengers, railway workers and community members can:

  • report any situation that could affect safety
  • improve the traceability of issues reported
  • make the reporting process more reliable from one end of the information chain to the other
  • ensure transparency as reports are escalated and processed

Contact us

You can contact us by phone, or use the on-line form and attach a photo to your report. The choice is yours.

Call 08 00 84 82 95, Monday through Friday, 08.30-12.00 and 13.00-17.00. The call is toll-free inside France, though your service provider may charge a fee.