Photo credit (banner): Géronimo Potier / SNCF

Frequently asked questions: Covid-19

Here you’ll find answers to the most common questions from SNCF customers across all communications channels. Topics include train service in France and beyond, booking and buying tickets, discount cards and passes, TGVmax and on-board services.

Want to know about Covid safety precautions, symptom-free declarations and special terms for exchanges and refunds?

Get all the answers here