Frequently asked questions: SNCF passes & cards
Which SNCF pass is best for you? How do you collect your card? Here are answers to the most common questions from SNCF customers across all communications channels.
SNCF passes & cards
Once your payment is validated on SNCF Connect, you’ll receive an email with a link allowing you to download your card as a PDF file.
You can also store your card electronically with Mon espace TGV INOUI, or by downloading the Assistant SNCF app. If you buy a Liberté card or a weekly or monthly Forfait pass, you can store it in the TGV INOUI Pro app.
The card number for your pass is in the email we sent right after you bought it. If you haven’t received an e-mail, please check your spam or junk folder.
Visit sncf.com to find everything you need to know about cards, passes and fares. From the main menu, choose “Our passenger offer”, then “Mainline cards and fares”. Or simply click on the link below.
Want to combine our Grand Voyageur programme with your discount card? Explore the benefits we offer.