Photo credit (banner): Géronimo Potier / SNCF

Frequently asked questions: Trains in France & beyond

Here you’ll find answers to the most common questions from SNCF customers across all communications channels. Topics include train service in France and beyond, booking and buying tickets, discount cards and passes, TGVmax and on-board services.

Trains in France & beyond

Our interactive map has links to the TER site for every region in France. Use the link below to get all the information you need—traffic, upcoming departures, fares and more.

Learn more about TER

Use the link below to get live traffic updates for the Transilien and RER commuter lines in the Paris region. You can also plan your journey from door to door.

Learn more about Transilien

Learn about Navigo price and service levels, get your pass and manage it from your online account.

Learn more about Navigo passes

 

Plan your journey, browse the list of destinations and learn more about our fares, our services and our dedicated offers for business travellers.

Learn more about TGV INOUI

 

Explore our low-cost, high-speed rail offer and book your ticket.

Learn more about OUIGO

Get answers to all your OUIGO questions—luggage, booking tickets, group travel, pets, options, fares and more.

Go to the OUIGO FAQ page

 

Plan your journey, browse the list of destinations and learn more about our fares, our services, our leisure travel options and our dedicated offers for business travellers.

Learn more about Intercités

 

Plan your journey, learn the requirements for post-Brexit travel to the UK, explore our business travel offer, and discover new things to do during your stay in London.

Learn more about Eurostar

Plan your journey to Belgium, Germany or the Netherlands, explore Thalys destinations, and book your tickets.

Learn more about Thalys

Izy offers great deals on train travel between Paris and Brussels. Use the link below to plan your journey, and check timetables and service frequency.

Learn more about Izy

Our high-speed TGVs can take you to Brussels, Germany, Luxembourg, Italy and Spain.

Learn more about TGV travel outside France