Contact us
Contact us, here are all the ways
Got a question? We answer you by telephone, on social media or check out our responses to your most frequently asked questions.
The choice is yours
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Frequently asked questions
Do you have a problem? We have put together a list of the most asked questions and their responses to help you find what you are looking for.
Offres voyageurs
Urgence sécurité
Notice something in the rail network that doesn’t seem right? Have doubts about something? If you see anything that presents an immediate danger to you or others, don’t hesitate—dial 3117. Otherwise, click on the link below, and our response team will help you assess your situation and decide how urgent it is.