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Existing suppliers

Are you already an SNCF supplier? Here’s everything you need to know to respond to invitations to tender and issue invoices.

Log on to e@si

Log on to e@si

Welcome to e@si, our procurement portal—designed specifically to simplify our information systems and improve our relationship with you. With e@si, you can: 

  • learn about tender notices
  • respond to invitations to tender
  • work on line with the buyer for each invitation to tender

How to log onto e@si

Best practices

Want to respond to an invitation to tender? To interact more easily with us and sharpen your competitive edge, learn more about our best practices. 

Learn more about best practices

Orders

France’s railway reform act of 4 August 2014 (Law No. 2014-872) created the Public Rail Group (GPF), consisting of three state-owned industrial and commercial enterprises, or EPICs (établissements publics industriels et commerciaux):

  • SNCF EPIC to define Group strategy
  • SNCF Réseau EPIC to manage, operate and develop the French rail network
  • SNCF Mobilités EPIC to transport passengers and freight

Because all three EPICs are classified under French law as contracting authorities, our procurement contracts are tightly regulated.

Since 1 April 2016, they have been governed by Directive No. 2014-25 on public contracts, plus two transposing regulations: Order No. 2015-899 and Decree No. 2016-360.

Contracts initiated before 1 April 2016 are still governed by the statutes and regulations in effect through that date: Directive 2004-17, Order No. 2005-649 and Decree No. 2005-1308.

Dématérialisation des achats commandes : Convention d'interchange pour l'envoi des bons de commande

Contract documents

Published on 4 January 2019 at 16:31

Dématérialisation des achats commandes : Cahier des charges pour la fourniture des fichiers articles

Contract documents

Published on 4 January 2019 at 16:32

Dématérialisation des achats commandes : Charte de l'utilisateur du système d'information SNCF

Contract documents

Published on 4 January 2019 at 16:34

Dématérialisation des achats commandes : Cahier des charges pour la connexion directe fournisseur

Contract documents

Published on 4 January 2019 at 16:37

Dématérialisation des achats commandes : Cahier des charges de la procédure portail achat - EDI

Contract documents

Published on 4 January 2019 at 16:39

Subscribe to our newsletter

Subscribe to Liaison, our monthly procurement newsletter, to get all the latest information for suppliers. 

Read Liaison on line (in French)

Subscribe to Liaison

Invoicing

Invoicing instructions appear on the purchase order you receive from us.

For more information, please see our Invoicing Charter. 

Dématérialisation des achats facturation : Charte facture Formalisme des factures adressées à SNCF

Contract documents

Published on 16 January 2019 at 16:04

Grievances

To file a grievance, please submit the right form for your customer: SNCF Group, SNCF Mobilités or SNCF Réseau. We also provide a form for requesting identification of a transfer.

Supplier invoicing support

Information on contacting our supplier invoicing support team appears on the grievance forms. If your grievance involves payment of invoices, please follow the procedure for demanding payment before you contact the supplier invoicing support team.

Download documents

Mediation

As part of our responsible procurement policy, we emphasize dialogue and partnership in our supplier relationships—and we offer mediation as needed.

Contact our ombudsperson