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Our commitments

At SNCF, we know that our business affects the economy, the environment and society at large—which is why we’ve adopted a responsible procurement strategy.

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Responsible, effective procurement strategy

Our Responsible Procurement unit is leading this effort throughout the Group, using contacts with various procurement entities to raise awareness, train our buyers, and help them put our responsible procurement policy into practice.

In addition, we rely on an ethical procurement charter that governs all of the Group’s buyers.

Learn more about our quality requirements

Learn more about our ethical procurement charter

Our CSR requirements

We’re working with our business lines to integrate CSR requirements into our needs definitions and our procurement strategy.

Since 2008, we’ve tailored sustainable development criteria—on the environment, on labour relations and on social responsibility—to our contracts and systematically incorporated them into our Procurement Division’s calls for tender.

Target: 60%

In 2017, 48% of our contracts (by value) included a mandatory CSR criterion. Our goal is to raise that figure to 60% by 2020.

Inclusive procurement

Our procurement policy is designed to include the disadvantaged and people with disabilities. To help these groups find a place in the job market, we:

  • buy from organizations that employ the long-term jobless and people with disabilities
  • include “social clauses” in our contracts with suppliers

This policy creates and preserves jobs, making a significant contribution to social and economic development in the regions where we do business.

Inclusive partnerships

We work in partnership with three French organizations that advocate for workers with special needs: the Handeco association, the Union nationale des entreprises adaptées (Unéa) and Réseau Gesat. In each case, the goal is to get support and assistance for project management in high-stakes areas.

Target: 200%

At year-end 2017, we pledged to double SNCF’s procurement from the special needs sector by 2020, raising the total to around €30 million.

Supporting our suppliers

We track SNCF suppliers throughout the supply chain, managing risks and encouraging our partners to improve their performance.

In 2011, for example, we identified the areas of our business where the stakes were highest and created a CSR risk management programme.

Assessing high-risk industries

In industries with the highest risk, we’ve launched a programme that uses the EcoVadis scoring platform to assess the CSR performance of our suppliers. With these scores in hand, we can help companies with the least CSR maturity launch a continuous improvement effort based on progress plans and audits.

Learn more about EcoVadis

Target: 34%

In 2017, 22% of our suppliers were considered to have an advanced level of CSR maturity. Our goal is to raise that figure to 34% by 2020.


SNCF is a member of Railsponsible, an organization we launched in 2015 in partnership with five other leading companies in the rail industry.

The aim is to help members gradually improve their CSR performance throughout the procurement process, by encouraging them to share tools and best practices.

Over the long term, Railsponsible is designed to ensure that all of the world’s rail industry suppliers embrace socially, ethically, environmentally and economically responsible practices.

Learn more about Railsponsible

Supplier relations charter

We signed the Charter for Responsible Supplier Relations and Procurement in 2012, and in 2015 our Responsible Supplier Relations and Procurement certification was renewed.

The three-year certificate recognizes organizations that have built balanced, sustainable relationships with their suppliers.

Learn more about the charter and the certification (in French)

Listening to our suppliers

As part of our responsible procurement policy, we cultivate dialogue and partnership with our suppliers—and where necessary, we offer mediation. 

Contact our ombudsperson