What Portail Entreprises can do for you
Organizing business travel can be frustrating and time-consuming, from managing employee rail passes to buying tickets for travel in France and beyond. Let SNCF simplify your life with a specially designed customer portal that’s accessible to all. Portail makes it easier to buy the SNCF tickets and discount cards you need—and manage all of your business travel.
An easier way to buy tickets and optimize your budget
When you choose one of our Portail Entreprises offers, you get access to the full range of features. Join the portal to:
buy tickets for travel in France with TGV INOUI, Intercités and TER, and in other European countries with Eurostar, Thalys, Lyria and more
buy discount cards, including the Liberté card
handle after-sales transactions on line
review monthly usage reports
access our dedicated customer service unit in France, via e-mail or by phone (no surcharge)
Portail Entreprises includes our Essentiel offer, a suite of core services that can be customized with additional features of your choice.
tiers of service with the Portail Entreprises
Explore our offer
It’s easy to sign up for this offer on line: simply fill in the form at the bottom of this page. With our Essentiel services, you can:
- create a dedicated SNCF business portal for your company that’s accessible 24/7
- buy, exchange and cancel tickets and business travel passes
- manage passenger profiles
- get support and advice from our dedicated customer service centre in France, accessible by phone or e-mail
- buy tickets for France with TGV INOUI, Intercités and TER, and for other European countries with Eurostar, Lyria, Thalys and more.
- pay for purchases with a credit card, prepaid card, or Level 1 procurement card (Carte Bleue, Visa, Mastercard and American Express)
- arrange for a manager or third party to be notified whenever a passenger places an order
- apply the numbers from your Business Client Account (Fiche Client Entreprises, or FCE) and qualify for SNCF business fares, if you have negotiated contracts with transport providers
- generate reports to track your overall usage
With this service, you can pay for purchases made on Portail Entreprises with one or more stored cards. No more prepayments—and it’s easier to manage your spending.
With this option, you can use Portail Entreprises to get detailed monthly reports on all transactions made by your employees.
Want to identify your most frequent travellers in real time? Choose our “Optim+” service. You can also use this optional service to access traveller usage histories, calculate how much you’ll save with our Liberté card, and even post your travel policy.