Photo credit (banner): Yann Audic / SNCF

Easy access to your account with Mon Identifiant SNCF

With Mon Identifiant SNCF, you can access your customer account securely and conveniently. Log in just once and then move seamlessly from one digital space to another, without re-entering your user ID and password.

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Your passport to effortless on-line access

With Mon Identifiant SNCF, a single set of log-in credentials—your e-mail address and password—gives you access to:

  • our self-service machines in SNCF stations and sales offices
  • the WiFi portal aboard your TGV INOUI train 
  • the Mon espace TGV INOUI website
  • the Assistant SNCF app
  • the TGV INOUI Pro app
  • the SNCF Connect website

Find a sales office or self-service machine near you

Access your Mon Espace TGV INOUI account (in French)

Visit the SNCF Connect website

TGV INOUI Pro app

The must-have app for business travellers. With TGV INOUI Pro, you can manage your journey—down to the last detail—right from your smartphone.

 

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Get started with Mon Identifiant SNCF

There are two ways to create your Mon Identifiant SNCF account.

If you’re already a member of the SNCF rewards programme, simply

  • Log in as usual with your rewards number and your password.
  • A window will appear on your screen.
  • Enter your email address: this is your new user ID.
  • Keep the same password.
  • Note: your email can only be used as the log-in for one account.

No account? Create one.

To create your account, go to the SNCF Connect website. Click on the menu icon, choose “Create my account” and fill in the required fields.

Create your Mon Identifiant SNCF account

Did you know?

On the Mon espace TGV INOUI website, you can:

  • document your travel
  • edit your personal data
  • store digital versions of your cards
  • submit and track claims and complaints
  • print receipts
  • change your user ID

Learn more (in French)