Luggage

Travelling with lots of luggage? Need help getting your bags to your train? We’ve got the solutions you need to make your journey easier—starting at your front door.

Updated on

Service suspended

We regret to inform you that this service will be suspended from the 1 November 2020.

Mes Bagages luggage service

Need help with your bags? Our Mes Bagages luggage service is for you.

We’ll pick up your belongings at your door and deliver them to the address of your choice the next day. Just choose a time.

When you choose Mes Bagages, you can:

  • book the service up to 12:00 noon on the day before pickup
  • choose your time windows for pickup and delivery
  • track your luggage in real time

This service is available for trains requiring reservations1. 

Book your service

Complete the door-to-door luggage delivery form at mesbagages.oui.sncf

In France, dial 3635. As soon as you’re connected, press 1 for English. Our service is free: you pay only the cost of your call.

Elsewhere in Europe, dial +33 8 92 35 35 35. (You pay the cost of an international call, plus any fees charged by your service provider).

Ask an SNCF representative at your station’s information desk or in one of our sales offices.

Find a station or sales office near you

View our list of authorized travel agencies

Relax. We’ve got everything you need.

  • Stow your luggage in our on-board storage areas

  • You’ll find luggage trolleys near stations and platforms

  • Travelling in a group? Have your luggage transferred from your in-station meeting point to your coach

Lost something? Find it with e-Tiquette

Use our fast, easy e-Tiquette system to tag your luggage—before you leave home.

Simply go on line to create and print labels with a QR code containing your personal information.

Then if you leave something behind in a station or train, SNCF employees can use your tag to identify your belongings and contact you—fast.

Learn more about SNCF e-Tiquette (in French)

Left luggage

In some stations2, you can leave your bags in our self-service lockers—for just an hour, or up to 14 days.

When you store your luggage for 24 hours, the fee is just €7.50 for a medium locker and €9.50 for a large one3.

1 For TGVs: this service is available in continental France (including Île-de-Ré, Noirmoutier and Oléron), Germany, Switzerland and Luxembourg. (In Switzerland, pickup and delivery are in stations only.)

2 We're unable to offer this service at our Paris Saint-Lazare, Paris Bercy and Charles de Gaulle Airport 2 TGV stations. But in our Lille-Europe and Dijon stations, you’ll find staffed Left Luggage offices. The fee is €4 for the first two hours, and €9.50 for the first 24 hours.

3 Prices valid at 15/10/2012, excluding special offers.