On-board accessibility

Need special assistance with a disability or limited mobility? The accessibility features aboard our TGV, Intercités, TER and Transilien trains make your journey more comfortable.

Visit SNCF’s accessibility site (in French)

Download the SNCF limited mobility guide (PDF, French, 2.94 MB)

Trains requiring reservations

Travelling on a TGV or Intercités train? Our accessibility features include:

  • dedicated spaces for wheelchair users
  • table+, with more room between seat and table for easier access, plus a grab bar so wheelchair users can ease into their seat
  • wheelchair-accessible toilets that meet European standards
  • an on-board passenger information system with audio announcements and screens to keep you up to date
  • power lifts

Trains not requiring reservations

On TER routes served by next-generation Regiolis and Regio2N trains, we now offer more accessibility features for everyone, including independently accessible toilets.

Unfortunately, older TERs can’t always deliver this level of service. Contact the TER Customer Relations Centre for your region to find out whether your train or coach is wheelchair-accessible.

Contact the TER service for your region

Paris region, Transilien commuter lines

Our next-generation trains serving the Paris region (Francilien trains on RER lines E, H, J, K, L and P), have features that allow everyone to travel independently.

Note: Assistance is still required for boarding two-level RER trains with higher capacities.

Travelling at night

Want to travel at night? When you book, be sure to let us know that your mobility is limited and you’d like a bottom berth, in a compartment near the toilets and the entrance of your coach.

NOTE: night trains are not wheelchair-accessible.

Travel with your guide dog

If the other passengers don't object, you can bring your animal into your couchette compartment.

If the other passengers are not willing to have your service dog in the compartment, call for the on-board staff, who will find an appropriate solution.

If no solution can be found, the other passengers must accept your animal.