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Got a question? Our after-sales service has the answer.

Information & payment

Pay on the Internet

Visit and click on the UK flag for the English version of the site.
Only credit card payments can be accepted.

Pay in your station or by postal mail

Visit, click on the UK flag, and then click “Payment method” to see all available payment methods in English

Contact a collection centre

Visit for a complete list of collection centres (Centres de recouvrement des procès verbaux) with their addresses. Click on the UK flag for the English version of the site.


Need to talk to our fines unit, or settle a fine you didn’t pay on board? You have a range of payment options.

  • on the Internet: pay your fine remotely on our secure site
    For the English version of the site, click on the UK flag.
  • at the station: go to the window and pay in cash, or by credit card, check or postal order. Please be sure to bring your penalty payment slip—your payment cannot be recorded without it
  • by mail: make your cheque or postal order payable to SNCF and send it to the centre at the address on the back of your penalty payment slip

Under Articles 529-3 through 529-30 of the French code of criminal procedure, your penalty notice constitutes a proposed settlement. If you pay the settlement amount within the statutory two-month deadline, you will not be prosecuted. If you do not pay within two months, the penalty notice is forwarded to a French public prosecutor, and you must pay an increased fine of €180 or €375, depending on the nature of the penalty (Class 3 or Class 4).