Using our network
to build community

One way that we practice SNCF’s values of outreach and responsibility is by supporting disadvantaged young people in local communities and aiding the homeless who seek shelter in our stations. With three million passengers a day, SNCF is in constant contact with a diverse society, and we’re always listening to the people who come our way—whatever their path.

Putting the jobless to work

We guide young people and the long-term unemployed into the workforce by recruiting them to maintain our rail facilities—clearing away brush, landscaping green space, painting and renovating. And with 23 work sites in 2008 and 51 in 2009, we’re getting close to our goal: 135 back-to-work sites were in operation at the end of 2011 with 1,500 people enrolled in the programme.

To make our initiatives as effective as possible, SNCF relies on the expertise of associations that work with the jobless every day. One good example is the petite ceinture, a historic railway encircling Paris. Long disused, this landmark has now been restored thanks to the efforts of five of our partner associations.  Some 134 tonnes of waste have been removed, more than 21 km of track has been converted to green space, two stations have been renovated—and 200 people are back on track in the workforce.

Reaching out to the homeless

Eight SNCF employees have joined teams of social workers to reach out to the homeless in our stations. We also support daytime shelters near our four stations in Paris, and we help fund and operate six emergency shelters in Paris and Avignon.

It takes real skill to reach out to people who are struggling, so we’ve also made homeless assistance training available for all station employees since 1 January 2010.

With economic insecurity rising across Europe, five rail companies—CFL in Luxembourg, SNCB in Belgium, PKP in Poland, FS in Italy and SNCF—have formed Gares et Solidarité, a club for sharing best practices in addressing the problem of homelessness. And early 2010 marked the launch of HOPE (HOmeless People) in Stations, an effort by Europe’s major train stations to find the most effective approach in helping the homeless.

Finally, SNCF has set up Homeless Assistance Centres (Points d’Accueil Solidarité, or PAS) at our stations in Metz, Strasbourg and Tours, and each helps some 6,000 people a year.

stations have programmes to help the homeless.

Social responsibility at SNCF includes programmes to help homeless people seeking shelter in stations and the unemployed.

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